Trustee Zia. – I don’t know if my mic
is on, I think it is. Thank you Greg. You and I and Ginny and
the rest of the board have been working on this issue. And I appreciate you
guys taking it seriously. It’s a great start. I have a couple questions
on the resources. Well one, how are we getting out the word about these resources? The reason I ask is that I
have a lot of students who connect with me personally, and ask where do I go? Do we have a broad reach? Have we started campaign or work reaching out to the students? I’ve got other questions. – So that’s a really good question. So our first step in our broad reach was the creation of the video that
we showed at the beginning. It’s our first step. And then the creation of the flyers. So our goal really is to wrap that up. Providing the information right now, we provide the information at our centers. We work with our student life
to get the information out through our student unions, and spaces where students are. We also, in redesigning the website, our redesigning the website so we can kick a student
to what are your needs? And we’ve set this up so, a student says I need help with, and we’ve lumped all of
the resources together to make it easier. Cause right now in our website, a student has to know
which program to go to to find the resource, so we’re changing that to just put upfront what is it that you need, and then here are all the
resources that are available. – And, you mentioned as
far as the transportation, what’s the estimated timeline and when we’re gonna roll that out? A lot of these students needs
assistance with transportation and do we have a roll out
timeline that we are working on? – So our ASP president
mentioned we have been in conversation now for a
year with Long Beach transit. I don’t know that Long Beach transit was prepared for a solution. Fortunately, our student trustee
has done a lot of research and came to table providing
information on where we could go Our conversations have
been very productive. Our plan is to have an
agreement in place for fall, for incoming students
for the fall semester. That’s our timeline
we’re hoping to achieve by working with Long Beach transit. – What’s your plan? What’s the proposal? – Our hope is to provide
a way in which we provide an opportunity for all students
to have access to bus passes – So like Cal State? – A couple of other resources
that you may wanna consider, trustee Baxter and I have a scholarship for homeless students. And we can broadcast that or ask folks to make recommendations. We’re going through
the application process in a few weeks. Also, the LBCC task
force that you mentioned, housing task force, I
believe you were referring to the same task force that
trustee Baxter and I started with the community. We also raised funds there, from private contributions
that funnel through our foundation associate
group for basic needs. So we may want to consider putting that on the resource section. I don’t see, I think we, the pantry, LBCC pantry, maybe
it was in your presentation but in the handout, the students, where do they go on campus to get food or gift cards, I think it’s up
to 25 dollars per student, correct? – Right. So when we, so the gift cards are, they’re available when they’re available. The auxiliary had money
that they set aside that we provided at both campuses. Our goal is to centralize
all those resources in the student health center, where we have the over
the counter nutrition. So it’s easy, it’s one place you go for all of those resources. – Where’s the food now? – It’s in the student health
centers on both campuses. Here it’s in the GG building,
so it’s just downstairs. And then at LAC it’s in the A building. – And where is that
articulated in these resources? I see food resources for
outside, but the campus … – That’s a really good question. We’ll update that I think after that. – That would be great cause that should be their first point of contact. – I think our assumption
when we were creating this is that we would catch them
and we would know that. But the more we get this
out, you’re right in that we won’t necessarily have
that initial contact. – That should our first stop. And then showers, I know
there was legislation passed that we’re gonna have to provide showers. How far are we in
implementing that in college? – We completed, we brought
together a task force to put together the draft or
policy in this regulation, and it’s in the process. So it’ll go next to, the
president’s leadership council for review, and then it’ll come to board. So it should be here at one
of the next board meetings. – For the showers? And then as far as the number of students, can you repeat how many we
have had reach out to us, I believe you said we
doubled the students. – So for the over the counter nutrition, we had 55 in the spring semester,
and we saw 110 in the fall so we doubled the number for fall. We anticipate that will continue to grow. We started LBC connects
program in the fall, we saw 50 students, so we anticipate that will
continue to grow as well. – Okay, and lastly I just, have we called these resources to verify they’re in existence? – As I mentioned, we do
not put them on there unless we have called and verified. And we not only verify that they’re there, we verify that they’re
accessible to our students. And then we in that conversation we see how we can gain priority for our students. – Okay, cause I was under
the impression, or I was told that center shalom is no longer around. Their website is up, I
was just notified that they’re no longer available, but if we can continue to check, make sure
these resources are available. This transition place, just for the benefit of the students, this is a wait list. I’ve had to write a recommendation letter for a couple of students, and it’s actually helped the student from the bottom of the list up, and perhaps we can
consider looking at that. I’m not sure how available it is, or how much vacancy they have, but we may want to
consider looking into that, find out … Or make a caveat in the listing. – In this our hope is that you’ll see the flyer on LBC connects, our hope is that as
students are navigating, that they’ll come in so that we’ll be able to map this plan
out to help them figure out, because one of the challenges is that typically when a student is
facing one of these issues, they’re facing multiple at the same time, and so it’s hard to take a step
back and put together a plan that considered all of those pieces, and that’s what our LBC
connects can help them do. Think through, okay let’s start with food, let’s start with housing,
where are they close, how can we coordinate
these pieces together. – Just one last thing. As far as, I mentioned the scholarships, but job assistance? One resource that we
may want to also add is unions and apprenticeship. We have an apprenticeship program that we run through the college, and I’ve spoken to a couple of union halls and they welcome our
students with open arms for job training and
we may want to consider putting that as far as the resources go. Job training. Thank you for a great presentation. – Student trustee Lomeli do
you want to say something? – First of all thank you
for the presentation. I’m really excited that
we were able to get some preliminary numbers on what the usage are for the specific services. I did have some questions, and I sent some questions
to you all earlier, thank you so much for answering them throughout the presentation. But some specific questions, when we go to the number of the slides for the mental health services, if we could go back maybe? If you can actually go to the one earlier. Just some specifics. What kind of support groups do you offer? What do they specify in? – So far we have men’s and women’s group. And then in the future
we’re working on right now is to have more support groups. One of our students, one of the projects that our student interns are working on is to have a student support group for DSPS students actually,
cause it’s hard enough for them to navigate the resources, so that’s something planning, so we hope to roll that
out as soon as spring, but that’s something. And so there’s a lot. We want to have also a big
thing is tangible skills, so I know access, so we
want to have support groups that can teach you more
tangible skills, life skills. Maybe even dealing with
the daily stressors, you know we have students
from all walks of life, so being able to navigate that. So those are things that
are in the planning phase. So if not spring, hopefully fall. Any more questions about that? – Yeah, if you can go to the next slide. So we’re looking at the
appointments for the fall of 2016. Looking at a total of 548 times utilized. Are we looking at that number, does it reflect the first
time a student used, or took advantage of the six sessions? Or does that count after
you’ve taken advantage of … – So it’s all appointments. So when you look at that, basically we look at the six sessions. Right now our model as you
come in for initial intake, we’re actually rolling
out a new system right now for phone appointments
to be more efficient. But that number from
fall reflects the intake, which is the first appointment, and then thereafter six appointments. For a student who comes through
and sees us for the whole process, they will see us
for a total of seven times. Intake plus six sessions. So that number encompasses all
the different appointments. And some of that number also encompasses crisis same day walk ins as well. – [Lomeli] For those students that make over the phone appointments, what do you estimate to
be the usual wait time for the services? – So you said over the phone? – [Lomeli] Or any type of appointment. – Okay. Yeah so actually for fall
there was no wait time, so because of our, we’re trying to, we have more student
entrance, things like that, so in terms of typically, you know, in the beginning of the
semester if you call in, you can be seen when you
want to that same week, unless you have a preference
for the following week. As far as I know,
anecdotally the laws wait for a student who is not urgent would be approximately a week. But if they’re urgent
and they’re coming in, they’re feeling suicidal, they’re really distressed,
they’re not functioning well, I will see the student the same day. They’re not gonna wait for
a standard appointment. – [Lomeli] Awesome, thank you. – Any other questions? – Betsy Malauulu? – Thank you board president Baxter. Thank you to vice president
Greg and the staff, you guys have done a terrific job, it’s a very thorough presentation. I really appreciate it, I wish everybody can get
that information right away, it’s just very valuable. I have a couple of
questions and some comments. First of all, for doctor Lau, only because you were just at the podium. I’m curious to know if you had more you know, activity in
November with students feeling the stress and anxiety
because of the election, and throughout the rest of the semester. – Yeah I appreciate you
bringing that up, definitely. Some of you may be aware, we offer some workshops
that were given that the base of the political climate we offer workshops to give students a
space to debrief about that. And personally students
have come and seen me and also the entrance that I supervise, definitely it’s a real
concern thinking about, as we all know there’s a lot of uneasiness in our country right now, for particularly certain
student populations. But yes, I did see more students. Even if they’re ongoing,
they didn’t come and see me, for the top anxiety,
depression, stress I’ll mention, like what does this mean for
me, what does it mean for me? Even being a citizen of the
United States, for example, so that has come up in our conversation. Even if that was not
the initial reason why they came in to seek services. So, definitely. – Are we providing support for
them outside of the college after those six sessions are complete? Or do we just send them
out into the wilderness? I imagine six sessions is probably great, but maybe for some students
the tip of the iceberg. What happens to them after that? Is there a community partner that we have that can assist them? – Right so, as we kind
of alluded to earlier, basically if they need more
than what we can provide and that’s how, cause students wait, maybe plan on seeking the six sessions, but maybe they don’t come back, or maybe, you know on average
students come and see us about three times. And so if they need more than that, and from the get go, you know, in the intake process we
identify what are your needs, what can we actually treat,
or help you cope with during our time limited model, and if you need more from the get go, helping them connect
with a community partner. So a lot of it we refer to for our medic heath students for example, a lot of it goes to MCA, we refer a lot to you know, locally, especially, we see a lot more students at LAC, so locally over there we refer a lot to the Long Beach mental
health urgent care center, cause it’s nearby on Paramount. So a lot of that. But we have, again it’s
listed in our flyers as well, but we definitely do that, and depending on the
readiness of the student, if they need more hand holding
for a lack of a better term, we provide that, I’ll make the calls, I’ll call the providers
for them if I need to. Or if they need more intensive than that, other than the therapy part
of it they can connect with one of our LBTC connect interns, and they can help them with that as well. If it’s even helping them, you know, file paperwork to sign up
for affordable care act, things like that. So we can direct them that way. – Thank you, thank you. Nurse practitioner Palacios,
I have a question for you. With the volume of students that you see for regular physical ailments, I’m wondering, because I understand, and I know that the law is probably going to change very quickly but, students are eligible for
health care under their parents employers up until age
26 if I’m not mistaken. So what happens to a student
who has that dual coverage, whose parents provide them
with the medical benefits, but also are our students, are
they still eligible to come? And then also, what about
students who are parents? And later on I’m gonna talk
about the care event on December I think it was the 19th,
where faculty was assisting our LBCC students who have children, but what happens to a
student who comes to you who is a full time LBCC
student who also has a child but does not have other health benefits, and I know California children
offer provisions for the kids but do we get involved in that? Is that not something that we do? – That’s such a good question. I haven’t actually had anybody
approach me about that. Sometimes they’ll have medic
health for their children, a lot of them will have medic
health for their children, so then they can find their
primary physician for them. We do have resources in
the community for them, lower cost clinics for them, and we’re finding that
those are hard to come by, some of them have shut down, some of them have been
taken over by an HMO. So that’s kind of a challenge on that. As far as the first question, they can certainly access
the care through us, regardless of whether they have insurance through their parents, and of course everything is confidential, completely confidential, and that’s a common question that we get. Especially regarding sexual health. But they can certainly access
all the provisions of care that we provide regardless
of whether they’re covered by their parents. – [Malauulu] Got it, so
we don’t turn anybody away because they already have … – Not at all, not at all. – That’s good to know
and I know that I have had students who had that situation, who said I don’t wanna
go see my parents’ doctor because my doctor has a big
mouth, they’re gonna tell my mom – You bet. – So I could go the health center … – That’s quite common. – Thank you. I have a couple of other questions, I’m not sure if it would be
for Dr. Peterson or Dr. Knox, one of you guys. Let me just shoot em out there. What is the fee the students pay? What’s the annual fee that students pay? – 19 a semester. – 19 dollars per semester, okay. Your budget, your overall operating budget for the health center
and the health services, what is that? And you can you tell me later,
cause that probably is … – I’ll tell you later. – I’m just curious because
I’d like to know … – Of all of my preparation
I didn’t think of that one. – That’s okay. What percentage of that, and again, later, probably our acting
superintendent president is really good with numbers,
so she might have that answer. I’d like to know a
breakdown of your budget, with that 19 dollars per student, what percentage of it goes to payroll, what percentage goes, cause
you’ve got two full time staff, plus I know there’s a
gal up front, and then, I’ve been down there, I
took a visit down there, so you have two staff
members and I’ve met them. But what percentage is the payroll, what percentage is your operating budget in terms of what is necessary
to operate the business? And trustee Zia asked about including the homeless students into the services that you provide, and I know that we also have
services that are separate for veterans, but what
percentage of the students that you see are veterans? How much of the resources that
we provide for LBCC students is actually for veteran students? Because I know we have the VA hospital, and I know we have other services to them, but I’m curious to know
if there’s any overlap? And what we’re doing for that. – So when you talk about primary care, – Anything. – So we’re talking about primary care most definitely is overlap, we do not, we can go back and look, we don’t require students
to self disclose, as they’re busy. We can go back and look at, check on their student ID
and see that percentage. As for mental health services, we have some really great
partnerships with the VA, so we provide in addition
to our health services we provide specific health
services for our veterans. We provide office space, and the VA provides the
professionals to come here on campus – That’s really good to know. In terms, back to the housing issue, trustee Baxter and I, I
don’t remember where we were, we were somewhere and we
had a, I can’t remember, we’ve been so many places. We had a really lengthy conversation about housing changes in the horizon
for community colleges, and that California is one
of the probably very few states that doesn’t offer
housing for students. There’s so many other
states that have housing for community colleges. I don’t know if that would
fall under your domain at the college but, it is something that we’d be
very interested in exploring if you happen to come across
information or research and you can bring it back to us. Our past superintendent president
who is now the chancellor, he and I had conversations about that, integrating international students, and providing housing for
international students. Any information that you can bring back I would really appreciate. Is John Pope here? There he is. This would be a great opportunity for that communications program
that we’re looking in to to get the word out to students. John has been doing a lot
of research on a way to reach out to you guys out
there via text or email and maybe if we just send a daily text saying hey do you need a flu shot? Come on down. Or mental health, you
know, you get six visits, so this would be something
to help get the word out. The flyers, and the video, and, students today respond to texts. Students today respond to social media, so we have to be
responsive to the way they you know, interact. And I think John has made some leeway and, in the future he’s gonna
let us know he’s looked into several companies, and we’re
just trying to figure out what we can do. And the last thing I want to
say, oh I just got the budget, I told you she was good with numbers. So the revenue is 1.1
million, you know what, you should do it. You should provide that. I have one more thing to say to you guys. But go ahead, the budget. – The budget revenues for
the student health center is about 1.1 million, the
salaries are 648 thousand, which represents 51 percent of the budget. Benefits are about 287 thousand,
which is about 23 percent of the budget. So overall we’re spending
74 percent of the budget on our salaries and benefits. Employees that are serving the students. Supplies are 60 thousand,
that’s about 5 percent. Services are 274 thousand,
which is about 21 percent. And then we have a minor
amount for equipment, just under 5,000 dollars for equipment. – That’s good, that’s
good to know, thank you. The last thing that I want
to just share with you guys, and I think I mentioned this
at a previous board meeting. I had a journalism class
a couple years ago, and I had a student, in fact
I do remember mentioning this, I had a student who, because I’m a mom, I recognize a stain on her blouse, it was a tell tale stain, and I knew that there
was something going on, and I pulled her to the side,
and I said are you okay? And she said, you know,
it was, mid September, she’d had a baby at the
beginning of August, and she was nursing. And she says, I don’t have
anywhere to nurse my baby. So she had a baby, and
her boyfriend or husband would drop her off for an
hour and 45 minute class, and then she’d take a
break, nurse the baby, and then he’d come back
and bring the baby, which is something my husband
did for me lots of times. And I asked several times do
we have a nursing moms room? Do we have a room for that? And I was very pleasantly
surprised to discover that here I am asking do we have a room, we’re not sure, we didn’t know. And when I toured the health
center, we had a room. And it’s been used for that purpose, and it’s been used for
several other purposes. Students who are moms, new moms, who have to express or
have to feed the baby, there’s a facility for them, and that makes it great because we’ve got a lot of parents who want to go to school but they have, you know,
those are very viable needs that they have. So thank you for that. That was something, Ann Marie and I found just walking through the building one day, like oh really this is
what that room is for? So thank you very much for that. That was a great presentation,
I really appreciate it. And I hope our students
really benefit from that. And welcome Dr. Knox, thank you. – Trustee Addo? – Yeah I want to thank
you for what I thought was a spectacular presentation, and the amount of services
and things that we offer our students. The really remaining question
is what was brought up earlier and that is how do we
market that to our students? And these fact sheets that you’ve prepared which are pretty exhaustive. Already I think they’re
gonna get the ball rolling in this area. I suspect that there are
very few students who at this moment in time know that these services are available, and these opportunities are available. We like to say at Long
Beach City College that we’re all about student success, and the things that are being offered here and lead to student success,
it’s not just measured by graduation, persistence from
one semester to the next, transferring to another institution, but whether students can
get the things that they need to be successful, we’ve
talked in the last year or so and they’re talking at
the statewide level about the cost of textbooks. They’re very difficult to
afford, something like 60 percent of students don’t buy their textbooks because they can’t afford them. These services are a tremendous asset, and it’s just what the doctor ordered for taking the edge off issues that can really interfere with students
abilities to study, go to class, get to school. It’s tremendous and I’m looking forward to where this is gonna go because right now you’ve had a great herculean effort to get all of this stuff started, and we listened to all the
questions that have been asked, and there’s been a lot of
information that’s been provided tonight which
I hope can supplement what it is that’s going on now but, congratulations and I’m looking
forward to more next year. – I agree. It is amazing what the
community college provides for the students. There’s not a classroom environment offered so the time
limits of the presentation once again is valuable for our students, and what services we do offer to help a student be successful,
and there’s a lot more to it than just arriving in a classroom. In response to the question
about, I heard about within community college
systems in California, there is housing that takes place. But historically it’s always been at rural community colleges,
Reedely College which is outside of Fresno. Taft which is outside of Taft. (laughter) Colleges such as that offer
housing to their students, and it’s very restrictive in many ways. It does exist, but it
historically has not been in it’s been more in a rural environment rather than an urban environment
for a multitude of reasons. Anyway, thank you very
much for the presentation. Outstanding job. – I have two questions. Number one, I don’t think
I heard the word faculty. And what trustee Zia
and I have found out is most referrals come from the faculty because students are more
likely to speak to them about situations in their lives. How are you getting the
word out to the faculty? That’s number one, and number two is during flex days do you offer
these kinds of presentations to the faculty so that they have that opportunity to hear what’s going on? – Yes. I just put that down as
we need to put together a communication plan to better
communicate with our faculty. And we are very open to providing workshops and information. Flex day’s a hard day to get on cause there’s so much information. – So we do have an, I provide them, I rent a fall, and also for spring, we’ll have upcoming months, we have for faculty and
staff, though I have to say more staff attend than
faculty at this time. I know this is a small size,
sample size of last fall. But we offer for our staff
and faculty to attend working with the stress students. So again identifying, again like you said, there are gateway holders, right? I mean, if they’re likely,
they’re not sure about services, I don’t know if I’m gonna
trust a psychologist who is sitting in that office, but I trust my professors,
I’m gonna go ahead and tell him or her what’s going on and they can be the one, you know Ashley, no, Amy’s
isn’t so scary to go to. Yes we do offer those kinds of workshops to inform them of our services. And then we also take requests. Sometimes different
departments will request us can you come and do your
presentation about services? How do I access your services? And things like that. So just to briefly talk about that. – Here’s question number two. You talk about LBCC connects,
but you have not hired a full time person to, have you? Or have you hired a full time person? When are you going to
hire that full time person to run this program? Because I don’t know who’s doing the, is it just interns doing the intakes now? – It’s our existing staff. Our director of services
student life, Dean working with her team, have put together a proposal. And we are hoping that
we can take that proposal to some of the student success committee for next year’s consideration. – Are you talking about
next year, July first? – July first. – Okay, if you could do that
I’ll really be impressed. (laughter) – I failed to mention the, on this resource list
you might wanna also add Jewish community, excuse me, Jewish children and family services. I sit on the board of the federation, that’s one of the agencies that we support and it’s not just for Jewish families, and I made a request that they make a priority for students. But they just need to, if you can connect the two that way our students have
that resource as well. – Thank you, thank you. – And they don’t only serve Jewish, they serve the entire community. – I attended a faculty training for PTSD and
brain injury students, was that something that your office, it was a couple years ago,
it was above the library in the L building there was a lady who’s a high ranking military officer who gave the presentation. Who did that at the college? – It’s long enough ago I’d have to go back and do a little research. – I was the only faculty
member in the room. There were about 20 staff
members in the room. And it was geared toward
identifying and helping PTSD students or brain injury students, and she had a hour, hour
and a half long presentation it was one of the flex days. But I was just wondering if
that was the health center, and you’re right I was the
only faculty member there. Everybody else there was staff. It would be great to
have more faculty present at your events, I’d be happy
to help get the word out.