BE DEVASTATING. JASON: IF YOUR CONTRACTOR CALLS IT QUITS IN BANKRUPTCY COURT, YOU MAY HAVE LITTLE RECOURSE, BUT THERE ARE SOME THINGS YOU CAN DO TO TRY TO PREVENT A NIGHTMARE. THE I-TEAM INVESTIGATES TWO CASES WHERE HOMEOWNERS SAY THEY HAVE LOST THOUSANDS OF DOLLARS.>>TOOK OUR RETIREMENT FUND, MOST OF IT. JASON: CITY AND HER HUSBAND SIGNED A CONTRACT WHICH ARE STILL CONSTRUCTION AT THE END OF JULY AND SHORTLY AFTER PAID ALMOST $17,000 FOR OUTSIDE HOME AND GARAGE RENOVATIONS IN JOLIET.>>TODAY WE’RE GOING TO DO THE WHOLE OUTSIDE OF YOUR HOME. JASON: THE FOXES WERE THRILLED WITH THE COMPLETED ROOF JOB AND REMOVAL OF A CHIMNEY, BUT — SO IS EVERYTHING THAT WAS SUPPOSED TO BE DONE.>>THEY WERE GOING TO DECIDING, GUTTERS. JASON: THEY ARE STILL WAITING ON GUTTERS, THE SIDING REMOVAL, AND REPLACEMENT. THEY SAY AFTER THE ROOF WAS COMPLETE, THEY KEPT GETTING EXCUSES AND DELAYS FROM AN OFFICE MANAGER.>>”I PROMISE, I PROMISE WE ARE GOING TO GET TO YOUR HOUSE. YOU’RE GOING TO BE ON THE SCHEDULE.” JASON: BUT IN DECEMBER, THEY FILED FOR BANKRUPTCY.>>WE WANTED TO SELL THE HOUSE. IT’S TOO BIG FOR ME TO TAKE CARE OF ANYMORE. I JUST FEEL SO CHEATED. JASON: AND IN MANHATTAN, BRUCE AND HIS WIFE SAY THEY LOST A $3750 DEPOSIT TO TRISTAN FOR A CUSTOM COMPOSITE POOL DECK JOB.>>WE CONTACTED OUR SALES GUY WHO THEN REFERRED ME TO THE OFFICE MANAGER. IT JUST WAS VERY CLEAR AT THAT POINT THINGS JUST FELT WRONG. WE WERE EMAILING AND TEXTING AND CALLING, AND WE JUST KEPT GETTING THE RUNAROUND. JASON: WHEN THE ESTIMATED JULY 4 COMPLETION DATE CAME AND WENT, HE SAYS HE CANCELED THE JOB IN MID JULY.>>EVEN SAID I WILL THINK ABOUT GIVING YOU BACK YOUR MONEY, AND THEN I HEARD NOTHING. THE NEXT THING I GET IS A BANKRUPTCY LETTER. JASON: HE SHOWED US THESE EMAILS WHERE TRISTAN CONSTRUCTION BLAMED WET WEATHER FOR THE DELAY ALSO SAYING, THEY HAVE A LOT OF CUSTOMERS WHO SIGN CONTRACTS WITH THEM IN JUNE. TRISTAN CONSTRUCTION IS LOCATED IN THIS MODULAR HOME IN MANTENO. WE NEVER HEARD BACK FROM THE HOMEOWNER OR HIS BANKRUPTCY ATTORNEY, BUT IN IN IN MAIL, GALLAGHER’S SON SAYS HIS DAD IS VERY ILL, THAT HE COMPLETED OVER 30 JOBS BUT HAS HEART FAILURE. THE BETTER BUSINESS BUREAU HAS FOUR COMPLAINTS ON FILE FOR THE COMPANY.>>BASICALLY, YOU ARE OUT OF LUCK. YOU’RE IN THE HANDS OF THE COURT. CONSUMERS OF THE LAST IN LINE AND SYMPTOMS THEY GET TIN SINCE ON THE DOLLAR.>>I DID TRUST THEM WITH ALL MY HEART. JASON: TO TRY TO PREVENT THIS, YOU SHOULD HAVE A CONTRACT WITH SPECIFIC START TIMES AND ENDINGS ALONG WITH A WRITTEN TIMELINE. ALWAYS PAY FOR JOBS IN THIRDS AND DON’T FORGET, USE A CREDIT CARD SO YOU CAN DISPUTE ALLEGED FRAUD OR BILLS FOR UNFINISHED WORK.